Privacy policy
Last updated 2026-11-15. This policy explains what the site operator collects through Water Damage Help Acampo and what we do with it.
By the Water Damage Help Acampo editorial team ยท Last reviewed
What information do we collect?
- Request form: your name, phone number and ZIP code, and the type of water problem you select.
- Phone calls: the tracking number shown on the site lets a call-tracking service record your phone number, the time of the call and its length. The service may record the audio too, and the call opens with a notice if it does.
- Embedded map: a Google Maps view near the bottom of pages loads from Google as you scroll toward it. Google may set cookies or collect data under the Google Privacy Policy.
- Technical data: standard server logs, including your IP address, browser type and the pages you open. Should analytics be added, this page will name the tool.
How is the information used?
- To send your request to the local water damage restoration team that serves your area, which then gets in touch.
- To confirm that a call or form really reached a restoration team.
- To operate the site, protect it and filter out spam.
We do not sell your details to data brokers or use them to advertise unrelated products.
Who else sees your details?
Calls and requests go to the restoration team that serves your area, possibly through a call-forwarding service. The vendors behind our forms, phone routing and hosting receive them too. Once a team holds your information, its own privacy policy governs what it does next.
Can I expect calls or texts?
By submitting a request you consent to the restoration team handling it contacting you by call or text about that request. Ask them to stop at any time. Texting STOP in reply ends further messages.
How long is your information kept?
Call and request records are retained only while billing and dispute handling need them, then deleted. Ask us if you want yours erased earlier.
What rights do you have over your information?
You can ask what we hold about you, request a correction, or request deletion by writing to the contact details on our contact page. California residents may have additional rights under state privacy law, and we may ask you to prove your identity before acting on a request.
Is the site meant for children?
No. It is written for adults handling property damage, and we do not knowingly gather information from anyone under 13.
How are changes to this policy announced?
A revised policy carries a new date at the top of this page.